Neighbor Care Toolkit

Neighbor Care: How We Serve Our Communities

Every neighbor who walks through a Partner Agency's doors deserves to be treated with dignity, respect, and care. That's the foundation of our Neighbor Care initiative, a commitment to equity, health, dignity, and access in how we serve our communities together.

Neighbor Care is about more than food distribution. It's about meeting neighbors where they are, reducing barriers to receiving support, and creating a welcoming environment from the moment someone walks in. It's about nourishing the whole person through nutritious, safe food rather than simply meeting an immediate need. When neighbors are centered in every interaction, it strengthens not just our programs, but the trust and well-being of the communities we serve.

Neighbor Care Framework and Checklist

Shared Commitments to Neighbor Wellbeing

This checklist gives our Partners a practical tool for evaluating how food is chosen, displayed, and distributed, from client choice and cultural relevance to accessibility and welcoming design.

Use it to reflect on current practices, celebrate what’s working, and identify where small changes could make a big difference in the experience of every neighbor served.

Everyone Deserves a Welcome

Below are two “Welcome Neighbor” signs you can download and let neighbors know they belong.